black and white bed linen

Vertical Booking

Online Reservation Software for Independent Hotels and Chains

The most complete and flexible CRS (Central Reservation System) solution on the market to manage reservations on all channels, with special marketing tools to optimize revenue.
The back office is easy to use, complete and provides intuitive and detailed graphic reports to help control and manage the system.

The complete suite includes a website Booking Engine, Synchro Channel Manager, a Metasearch Manager, a CRO (Central Reservation Office), GDS Connectivity and Representation, Marketing and Intelligence Tools, and Applications (iOS/Android).

Technical support is a strong suit of Vertical Booking, a constant point of reference throughout the initial setup and training stage and during use.

One database, one development team, one client service team

Why choose Vertical Booking?

One platform, one login, one back office
Complete and modular software: choose your suite
Flexible platform with a wide range of customization possibilities
International solution, present in 107 countries

Our solutions for hospitality

Channel Manager

Advanced real-time synchronization system: manage all distribution channels in a simple and unified way… we have more than 350!

CRO

Manage quotation requests and bookings by phone, e-mail and walk-ins from a single form.

Booking Engine

Direct booking platform on the hotel website with a perfectly adaptable graphical user interface and upselling tools to increase conversions.

GDS

Direct connectivity to GDSs with the OK chain code and Vertical Booking brand.
Sales consultancy, marketing programs and preferred agreements with major consortia.

Metasearch

Vertical Booking has integrated connectivity to the main metasearch sites.

Managing your hotel has never been easier,
try the Vertical Booking App!

Extranet App
Smart calendar showing "starting from" prices and any restrictions (MLos, stop sale) that avoid any type of denials.

Booking Engine

Fitures

Interface available in 29 languages and all currencies in the world.
Possibility to group the rate plans by arrangement
Flengine with Google Analytics to obtain reliable and detailed reports on the user's booking flows.
Innovative upselling tools (persuasive messages, recovery strategy, alternative offers, OTA comparison) which help to increase conversion rates.
Section dedicated to packages/offers with direct link to the specific package and automatic update on the website.
Prices crossed out in case of applied discounts.
Possibility of booking via corporate code (companies) and group agreement code (private events).
Additional services to the stay (parking, access to the SPA, tastings, excursions, etc.) with booking flexibility (daily or time slots).
Booking confirmation on Apple Wallet for iOS devices.
Customizable URL of the Booking engine with the domain of your website.
Possibility to integrate third-party modules (ex: live chat).
Rates and availability updated in real time and transmitted to each connected channel.

Channel Manager

Strong Points

Automatic synchronization of the availability on all connected channels with each new booking received.
Sales statistics for all channels in real time, to understand which are the most performing.
Ability to differentiate availability based on the sales channel.
Channel notification monitoring system.
Rates, availability, and restrictions management from a single back-office.
The Channel Manager can be connected to the main PMS on the market.
Fully integrated with the other Vertical Booking CRS modules.
Advanced connection management with Booking.com: you can manage reconciliations, Promotions, Guest Reviews and Opportunities.
Fully integrated into the CRS..

CRO

Strong Points

Ability to create multiple quotations.
Possibility to create a quotation with blocked availability in Vertical Booking that is returned as a reservation to the PMS.
Quotations follow-up management to avoid losing possible conversions.
Communications supported by email templates with customizable graphics and style choice in the quotation generation phase.
Staff can have different login credentials, with different levels of responsibility and control.
Dedicated statistics and reports to monitor the performance of individual operators in terms of calls, quotations and reservations managed.
The system always guarantees a solution: the operator will receive alternative proposals in case of missing results.
Total integration in the Vertical Booking CRS.

GDS

Strong Points

Dedicated technical support team that intervenes in the setup phase and in the operational phase, coding the information in the best possible way (places, rate plans, distances from reference points) and defining the best sales strategy.
Marketing tools aimed at increasing bookings (e.g. marketing messages and promotions).
Preferred partnerships with various consortia to ensure visibility and revenue opportunities.
Image management in collaboration with an international partner that offers an intuitive system for distribution on GDSs.
Define negotiated rates with the main world consortia (Carlson Wagon Lit, BCD Travel, American Express, etc.) and large multinationals (Siemens, FCA, HSBC etc.) through RFP tools.
Collaboration with the most well-known commission payment systems to simplify their management.
Management of all types of rates, discounts and booking rules of the Vertical Booking CRS also on the Metasearch Engine.

Metasearch

Strong Points

Dedicated reports to monitor the performance of each campaign.
Simple and intuitive configuration of the various types of campaigns: CPC, commission, etc.
View your reservations.

Extranet App

Strong Points

Track your sales with mobile-friendly reports.
Check and change availability.
Manage your rates.
Set stop-sale and minimum-stay.